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CONSENTS - - VIVATICKET S.p.A. Società a socio unico


INFORMATION ON THE PROCESSING OF PERSONAL DATA

Pursuant to EU Reg. 2016/679 (General Regulation on Data Protection or GDPR), VIVATICKET S.p.A. wish to inform you about the processing of your personal data.
1 - DATA CONTROLLERS
  • 1.1 The data controller of the data collected through the vivaticket.com and vivaticket.it platforms is VIVATICKET S.p.A. a sole shareholder company (VIVATICKET) - Via Antonio Canova 16/20 40138 Bologna, Italy, in the person of the legal representative pro tempore. Pursuant to art. 37 GDPR, VIVATICKET S.p.A. has appointed the Data Protection Officer (DPO) who can be contacted at the e-mail address dpo@vivaticket.com for questions concerning the processing of personal data.
  • 1.2 In case of purchase of access tickets on vivaticket platforms, another Data Controller is the Organizer who will be indicated in the event card during the purchase procedure.
2 - PURPOSE OF THE PROCESSING OF PERSONAL DATA
  • 2.1 VIVATICKET S.p.A. will process your personal data for:
    1. manage the registration on the vivaticket platforms, necessary to use the services of the sites (specified in General Conditions for the use of the Vivaticket Service), including any requests for assistance and submission of complaints and service email communications pertaining to services or events purchased on vivaticket platforms; process based on the contract (ref. Art. 6 paragraph 1 letter b Reg. 2016/679).
    2. apply service fees, where applicable, for the pre-sale service of the access ticket, on the basis of the purchase contract (Article 6 paragraph 1 letter b Reg. 2016/679), including administrative and accounting purposes, possible transmission also by e-mail of commercial invoices, etc.;
    3. send newsletters, DEM and communications through e-mail for informational, promotional and marketing purposes, for the presentation of events, services or products related to the activity of the VIVATICKET companies. The activity may also be carried out in favour and in the interest of third-party companies (mainly event organizers or business partners), to which the transmission of personal data is not foreseen. The sending of communications is carried out on the basis of the consent expressed by the interested parties (Article 6 paragraph 1 letter a Reg. 2016/679). The issuance of admission tickets is guaranteed even in case of lack of consent;
    4. preference analysis: subject to your express consent (art. 6 par. 1 lett. a Reg. 2016/679), data related to your purchases (e.g. event category, event location, organizer, etc.) will be processed to assess your interests and preferences, to be used for sending targeted promotional communications. The activity involves the use of automated systems. Please refer to the Cookie Policy (insert link) for the collection of any additional browsing data. The issuance of tickets is guaranteed even in the case of lack of consent;
    5. soft spam: the e-mail coordinates provided during the purchase phase through the VIVATICKET channels may be used for the purpose of promoting products or services strictly related to those already purchased by the interested party. The processing is based on the legitimate interest of the Data Controller (Article 6 paragraph 1 letter f Reg. 2016/679), and takes place even without consent. The user can oppose at any time, according to the methods indicated in this policy;
    6. Allow navigation on Vivaticket sites through the use of cookies. For specifics on cookies, please read the Cookie Policy.
    7. Cart recovery: registered users who have used e-commerce without completing the purchase, will be sent, within the next 48 hours, reminder e-mails containing the invitation to recover the products originally selected. The service involves the use of automated systems. The processing of data takes place on the basis of the legitimate interest of the Data Controller (Article 6 paragraph 1 letter f Reg. 2016/679). The user can oppose at any time, according to the methods indicated in this policy.
  • 2.2 The Organizer will process your data for:
    1. the issuance of the admission ticket and the management of participation in the event, on the basis of the purchase contract (Article 6 paragraph 1 letter b) Reg. 2016/679) as well as for the organizational and security obligations related to the event for which the access tickets are purchased. When you make a reservation on behalf of another person, you assume responsibility for the use and transmission of their data for the purpose of issuing the ticket..
3 - GEOLOCATION INFORMATION
Based on your browser configuration, vivaticket platforms may be allowed to receive data about your geographical location, starting from an IP check. This information is always approximate and is automatically deleted at the end of the browsing session. In fact, vivaticket platforms do not store geolocation data, used only to improve the user's browsing experience.
4 - SOCIAL MEDIA
If registration to our platforms is done through Social Media accounts, VIVATICKET companies will be allowed to collect, store and use all email information, which will be handled as stated in this privacy policy. Information is also received from users when they interact with our pages, groups, accounts or posts on social media platforms. Users can disconnect their registration to vivaticket platforms carried out through third-party accounts at any time. If you have given consent to the use of profiling cookies on the Site, VIVATICKET may process your data to show you marketing ads and content consistent with your tastes and interests, including advertisements within social platforms in accordance with the privacy policies adopted by those platforms. More information about the processing done through tracking tools is available in the Cookie Policy.
5- PROCESSING METHODS
Your data will be mainly processed with electronic tools, in the manner and within the limits necessary to pursue the aforementioned purposes, and in compliance with the principles set out in art. 5 of EU Reg. 2016/679. The data will be stored in electronic archives equipped with adequate security measures.
6 - DATA RENTION
VIVATICKET companies will keep your data for the time necessary to carry out the administrative, accounting and tax purposes relating to the relationship established and also deriving from the obligations established by law, in any case within the prescription terms set for the rights and obligations underlying the processing. The registration to the vivaticket sites and the related processing of data takes place until cancellation by the user. The data collected for marketing and promotional purposes will be stored in our databases until the interested party exercises the right of opposition or cancellation through the methods made available as indicated in this statement. The data relating to purchases, managed for administrative, accounting and tax purposes are kept in compliance with the terms established by law.
7 - DATA COMMUNICATION
Personal data are in any case communicated by the VIVATICKET companies to the Event Organizer for which access tickets are purchased, for the purposes referred to in point 2.2.a.The same data may be processed by persons in charge of processing connected to VIVATICKET companies, or by professionals and staff who need to process them for organizational and functional needs, as well as by any third parties involved, appointed as Data Processors, as they must participate in the performance of the activities due to guarantee the provision of VIVATICKET services. The processing will be limited only to the purposes related to the provision of the services offered. In particular, the data will be communicated, for example, to any server providers, to its sales network, shippers and affiliated carriers for the delivery of the tickets purchased, Contact companies and Call Centers for the management of the related services managed through the vivaticket platforms. The updated list of Data Processors is available from the Data Controllers. The Processors have been instructed on security and protection of personal data, with the prohibition, in particular, to disseminate or communicate personal data to other third parties, except within the limits of the performance of services. The data may be communicated to the Judicial Authority where required, also for organizational and security purposes related to the event, as well as for the controls required by current legislation. The data will not be disseminated.
8 - MINORS OF YEARS 16
The vivaticket platforms do not contain information or features or services directly intended for users under the age of 16. VIVATICKET companies therefore invite all users who are under the age of 16 not to communicate their personal data under any circumstances without prior authorization from a parent or the holder of parental authority. If the VIVATICKET companies become aware of the fact that personal data have been provided by a person under the age of 16, they will immediately destroy them, also reserving the right to inhibit access to the services available on the vivaticket platforms to any user who has hidden his minor age or who has otherwise communicated his personal data without the consent of those who exercise parental authority. In case of violation of the above by a minor under 16 years of age, VIVATICKET companies cannot be held responsible for the incident and will not be liable for claims for compensation for direct and / or indirect damages deriving from and resulting from such violation.
9 - TRANSFERS OF DATA TO THIRD COUNTRIES
Personal data collected through vivaticket platforms are not transferred outside the European Union, in case of transfer outside the European Union, the Data Controllers undertake to ensure compliance with articles 44 and following of EU Regulation 2016/679.
10 - RIGHTS OF THE DATA SUBJECTS
You, as "Data Subject", have specific rights (Article 12 et seq. EU Regulation 2016/679) as follows:
  • obtain confirmation that personal data concerning you are being processed;
  • know the content and origin of the data, the purposes and methods of processing;
  • verify the accuracy, request the updating and correction of your data;
  • or, when interested, request the integration, cancellation and transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed.
In particular, you have the right to:
  • oppose at any time, for legitimate reasons, the processing of personal data concerning you even if pertinent to the purpose of collection, as well as the processing of personal data for the purpose of sending advertising material or profiling purposes;
  • request data portability;
  • revoke the consent expressed at any time, without affecting the legitimacy of the processing of data carried out by the Data Controllers on the basis of the consents expressed prior to the revocation.
The "My Vivaticket" section of the site allows the data subject to access, modify or supplement their personal information, view the status of reservations and purchases, as well as easily manage their privacy preferences and consents given for data processing.
To exercise the rights listed above, you may in any case send a written request to the data controller:
VIVATICKET S.p.A. Società a socio unico, Via Antonio Canova 16/20 40138 Bologna.
Email: privacy@vivaticket.com

Finally, you have the right to lodge a complaint with a Data Protection Authority.
11 - APPLICABLE LAW
This Privacy Policy is governed by Italian national laws on the protection of personal data and by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, as well as on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation).
12 - UPDATING OF THE INFORMATION NOTICE
This policy was last amended on December 19, 2024, and may be further amended. Any substantial change will be published on vivaticket websites. This information is always available on vivaticket websites, also in the "My Vivaticket - Privacy Preferences" section.
I would like to receive e-mail communications on all the news, previews on new events and trendy artists from Vivaticket S.p.A. – Italy (Purpose 2.1.c of the privacy policy)
I consent to the processing by VIVATICKET S.p.A. – Italy, of my data through automated systems, in order to receive promotional communications in line with my habits and preferences of purchase and / or navigation (Purpose 2.1.d of the privacy policy)

CONSENTS - - Verona 83 s.c.r.l. e Ad Artem s.r.l.


OUR PRIVACY NOTICE according to the Article 13 of the 2016 n° 679 EU guidelines

1 - WHO WE ARE
Our companies are Verona 93 scrl, Ad Artem srl and we treat personal data as co-appointed of the privacy treatment. This means that the companies are responsible of how your data are treated and protected.
2 - TYPES OF TREATED DATA
The data subject to the privacy service are personal data such as name, second name, street address, email, telephone number, social security number, for the potential online payment of goods/services.
3 - PURPOSE OF THE TREATMENT
The purposes of the data treatment are of admin-accounting nature and connected to the contractual fulfilment. Data (whether if obtained online or in person) will be used the purchase of goods or services tied to the visit to the Cenacolo Vinciano Museum, as well as to send customized messages, if desired.
4 - WHY WE UTILIZE YOUR DATA (LEGAL BASIS)
The data treatment complies with the purposes defined in the previous point. It is necessary for performing the contractual relationship and for the pre-contractual fulfilments and the purchase. The treatment of your data for said purposes does not require your expressed consent; the potential refusal to communicate the data will result in the impossibility to bring about the legal relationship. On the other hand, expressed consent is required for commercial and marketing purposes, in case the user accepts the delivery of documents and/or communications of promotional and/or commercial nature (newsletter, mail, sms ecc.) related to the same type of products and services already enjoyed and for whose the related privacy notice has already been collected.
5 - TREATMENT PROCEDURE
Your data procedure might be performed via paper documents and paper archives and/or via electronic and/or telematic instruments in compliance with the legal dispositions in place to grant their confidentiality and safety, as well as their correctness, upgrade and relevance towards the purposes specified above, and in order to avoid access and resulting treatment from unauthorized subjects. The logic applied to electronic instruments, used for the management of personal data functional to the purchase of goods and the supply of services is based on the implementation of specific policies limiting the access only to the authorized personnel within the company.
6 - WITH WHOM YOUR DATA ARE SHARED-COMMUNICATED
No personal data will be spread nor it will be transferred in an Extra UE country. Without prejudice to the communications fulfilled during the implementation of the obligations required by laws, regulations or EU legislation, your data will be treated by the employees and partners of the present companies in relation to specific job tasks and might be communicated in Italy to the Authorities or Public Institutions, credit institutions, controlled and connected companies, IT and business consulting companies, debt recovery or insurance companies, professionals and companies providing services and consultations (for instance in the accounting, financial, legal field), subjects who need to access your data to perform the existing juridical relationship. In all cases, the subjects listed above will receive only your personal data required to reach the purpose they’ve been collected for, in full respect of the essential safety and confidentiality of the data themselves.
7 -PRESERVATION DURATION
Your personal data will be preserved for the whole time of the established juridical-contractual relationship. The data will be preserved according to the necessary fulfilments of the legal and normative obligations (such as preservation of financial documents, of contractual documents for a potential controversy or contractual responsibility) for a period of 10 years after which the data will be erased or made anonymous. For the purposes related to the activities of promotional, advertising and commercial nature your data will be preserved until you will notify us that, for the mentioned purposes, you are no longer interested in receiving our communications.
8 - YOUR RIGHTS
In relation to the data, and in any moment by a simple request in written form addressed to the data treatment manager (also via e-mail or through a designated subject) you’ll be able to:
  • Obtain access to personal data to know the origin of data, purpose of treatment, logic applied to the treatment by use of electronic instruments, categories of data, recipients (or categories of recipients) to whom the data are transferred, period of preservation, and their transmission in intelligible form;
  • Request the correction, integration, cancellation of data or limitation in their treatment;
  • Oppose, for legitimate reasons, the treatment of your data;
  • Obtain the portability of data, when applicable;
  • Revoke your consent in any moment;
  • Present a complaint to a control authority.
The above mentioned rights will be employed according to the procedures established by the reference legislation.

Except any other administrative or legal controversy, if you believe that the data treatment has been carried out in a way that’s illicit or non-complying to the applicable laws and regulations, you have the right to present a complaint to the Surveillance Authority of the State member of the European Union in which you live or regularly work, or of the State in which the violation has taken place.

The co-appointed subjects for the treatment of your personal data are Verona 83 scrl – via Enrico Fermi 61 – 37136 Verona 045 8620911 – info@verona83.it; Ad Artem srl – via Melchiorre Gioia 1 – 20124 Milano.
I also agree to be updated on the activity of Verona 83 s.c.r.l. through the weekly newsletter containing aggregated commercial and promotional information relating to its products and / or services. Choosing "I DO NOT AGREE" does not preclude the issuance of the admission ticket).
I also agree to receive commercial and promotional information relating to services and / or products of Verona 83 s.c.r.l., related or connected to its business. Choosing "I DO NOT AGREE" does not preclude the issuance of the admission ticket).
I also agree to be updated on the activity of Ad Artem s.r.l. through the weekly newsletter containing aggregated commercial and promotional information relating to its products and / or services. Choosing "I DO NOT AGREE" does not preclude the issuance of the admission ticket).
I also agree to receive commercial and promotional information relating to services and / or products of Ad Artem s.r.l., related or connected to its business. Choosing "I DO NOT AGREE" does not preclude the issuance of the admission ticket).

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